Client Relationship Officer | Fintech | Hong Kong

Zeal Group

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Work arrangement
On-site
Location
Central, Hong Kong, HK
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

<h2>Responsibilities:</h2><ul>
<li>Provide the priority services to VIP Customers by different channels in Premium Service Centre.</li>
<li>Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits.</li>
<li>Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer.</li>
<li>Organize all relationship building customer activities/events with internal and external stakeholders.</li>
<li>Assist in providing quality services and financial solutions to customers and satisfy their needs.</li>
<li>Support all rounded center administrative and maintenance functions.</li>
</ul><h2>Requirements</h2><ul>
<li>Degree holder in Business, Banking &amp; Finance or related disciplines</li>
<li>Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred</li>
<li>Self-motivated, independent and client-focused</li>
<li>Strong negotiation, communication, interpersonal and analytical skills</li>
<li>Fluency in written and spoken English and Chinese</li>
</ul>

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