Admin / Customer Service Intern

<ul>
<li>Daily Monitoring Support</li>
<li>Assist in daily monitoring of customer systems using monitoring platforms</li>
<li>Identify basic system status (normal / offline / low performance)</li>
<li>Record monitoring findings accurately in tracking sheets</li>
<li>Data Entry &amp; Updates</li>
<li>Update customer system data in Google Sheets / internal databases</li>
<li>Maintain organised and accurate records for monitoring and service follow-ups</li>
<li>Assist in preparing simple monitoring summaries when required</li>
<li>Customer Service Assistance</li>
<li>Support the customer service team by providing updated system information</li>
<li>Assist in drafting basic customer updates (under guidance)</li>
<li>Help follow up on pending monitoring-related cases</li>
<li>Admin Support</li>
<li>Organise monitoring records, reports, and screenshots</li>
<li>Support other administrative tasks related to monitoring and customer service</li>
<li>Perform ad-hoc duties assigned by the supervisor</li>
</ul><h2>Requirements</h2><ul>
<li>Diploma / Degree students in:</li>
<li>Business Administration</li>
<li>Engineering (Electrical / Renewable Energy – advantage)</li>
<li>Customer Service or related fields</li>
<li>Proficient in Excel / Google Sheets</li>
<li>Comfortable working with data and repetitive monitoring tasks</li>
<li>Able to follow instructions and standard procedures</li>
<li>Attention to detail and good time management</li>
</ul>