Software Application Support - Adobe Campaign Classic
- Work arrangement
- On-site
- Occupation
- Customer Service & Support
- Location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
<ul>
<li>As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.</li>
<li>You are expected to be a subject matter expert, collaborate and manage the team to perform effectively.</li>
<li>You will be responsible for team decisions, engage with multiple teams,and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams.</li>
<li>Expert proficiency in Adobe Campaign Classic is required.</li>
<li>Expert proficiency in Application Remediation is recommended. Expert proficiency in Engineering Support is suggested.</li>
<li>Analyze system performance and identify areas for improvement.</li>
<li>Develop and implement strategies to enhance system reliability and efficiency.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration of applications.</li>
<li>Provide training and support to team members on best practices and troubleshooting techniques.</li>
<li>Stay updated on industry trends and emerging technologies to drive innovation.</li>
</ul>