Customer Success Intern

<ul>
<li>Support clients throughout their journey with Mohasby services.</li>
<li>Respond to customer inquiries and ensure timely resolution of issues.</li>
<li>Follow up with clients to ensure satisfaction and service quality.</li>
<li>Coordinate between clients and internal accounting/operations teams.</li>
<li>Help onboard new clients and guide them through our processes.</li>
<li>Maintain and update customer records in the CRM system.</li>
<li>Identify customer needs and suggest improvements to enhance experience.</li>
<li>Assist in preparing reports on customer feedback and satisfaction.</li>
<li>Support the team in improving retention and engagement strategies.</li>
</ul><h2>Requirements</h2><ul>
<li>Bachelor degree in Accounting, or related fields, fresh graduates are welcome to apply.</li>
<li>Strong communication and problem-solving skills.</li>
<li>A customer-first mindset and positive attitude.</li>
<li>Ability to multitask and stay organized.</li>
<li>Good command of Arabic and English is preferred.</li>
<li>Basic understanding of accounting or SaaS services.</li>
</ul><h2>Benefits</h2><ul>
<li>Training and mentorship from experienced professionals.</li>
<li>Opportunity to develop your business and communication skills.</li>
<li>Potential for future career growth within the company.</li>
<li>A collaborative and supportive work environment.</li>
</ul>