Assistant Manager - B2B Collections (Alabang) | Onsite
- Work arrangement
- On-site
- Location
- Muntinlupa, Metro Manila, PH
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
Work Setup: Onsite
Work Location: Alabang
Requirements:
- At least 2 years in college (no back subjects)
- 2 years in BPO Business to Business Collections for Lease/ Loan Accounts
Job Responsibilities:
- Team Leadership:Inspire and guide collection specialists and SMEs to consistently meet and exceed SLAs and KPIs.
- Portfolio Management:Keep a close eye on AR reports, DSO, and collection efficiency to spot payment patterns and potential risks early.
- Dispute Resolution:Collaborate seamlessly with Sales, Billing, and Legal teams to swiftly resolve billing disputes and recover uncollected payments.
- Client Engagement:Build strong relationships by negotiating payment plans and securing collections with key high-level clients.
- Process Optimization:Drive improvements in the credit-to-cash cycle by identifying obstacles and leveraging automation for greater efficiency.