Salesforce Consultant - Octopus by RTG

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm ofRobusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across theMENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is toempower growth, innovation, and excellenceby matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of ourpartner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

TheSalesforce Consultant / Administratoris responsible for overseeing the implementation and ongoing management of Theeb’sSalesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

• Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
• Review, validate, and approve business requirements, system designs, and development deliverables.
• SupportUser Acceptance Testing (UAT), ensure adequate testing coverage, and track issue resolution through to closure.
• Configure and administer Salesforce components, includingobjects, fields, workflows, validation rules, and flows.
• Manage users, profiles, roles, permission sets, and access controls in line with security policies.
• Develop and maintaindashboards, reports, and analyticsto support business and executive decision-making.
• Ensure seamless integration withCarPro, Genesys, MuleSoft, and Data Warehouseplatforms.
• Provide training, documentation, and ongoing support to end users to drive adoption and effective usage.
• Enforce Salesforce security standards, data governance policies, and compliance requirements.
• Act as theprimary internal subject matter expert (SME)for Salesforce operations, enhancements, and best practices.

Requirements

Education

• Bachelor’s degree inInformation Systems, Computer Science, or a related field.

Experience & Technical Skills

• 5+ yearsof experience in Salesforce implementation, administration, or consulting roles.
• Strong hands-on experience in Salesforce configuration, user management, automation, and reporting.
• Solid understanding ofsystem integration concepts, APIs, and middleware tools(e.g., MuleSoft).
• Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
• Strong analytical, problem-solving, and communication skills.
• Excellent stakeholder management and documentation capabilities.

Certifications

• Salesforce Administrator

or

• Salesforce Platform App Builder

or

• Salesforce Consultant (Sales / Service / Experience Cloud)

Language Requirements

• Fluent in Arabic and English(spoken and written).