Inbound - Customer Service Rep - Car Dealership

We’re looking for afull-time Service Call Center Representativeto support ahigh-volume car dealershipby making outbound calls, sending texts, and following up with customers about their vehicle service needs. This is aremote positionthat follows aUS Eastern Time schedule.

This role is fast-paced, repetitive, and requireshigh-volume outbound calling (175+ calls per day)—so be ready to stay focused, follow scripts, and grind through a structured call list daily. If you’re looking for excitement, thisisn’t it—but if you’re hardworking, reliable, and comfortable with arepetitive, structured workflow, this job could be a great fit.

Key Responsibilities:

• Make 175+ outbound calls per dayto customers regarding upcoming or overdue vehicle service.
• Leave voicemails and send follow-up texts and emailsto ensure customer engagement.
• Use dealership softwareto schedule service appointments when customers respond.
• Follow structured daily call campaigns, including service reminders, state inspections, and promotional offers.
• Accurately track and log all customer interactionsin internal systems.
• Maintainprofessional and clear communicationthroughout all interactions.

What You Need to Succeed:

• Fluent, clear English with a neutral or US-friendly accent.(Your English must be perfect.)
• Previous call center experienceis highly preferred.
• Comfortable making repetitive, high-volume outbound calls.
• Tech-savvyand able to quickly learn new software.
• Ability tofollow scripts and handle basic customer questionsafter training.
• Reliable internet connection, headset, and a quiet work environment.
• Availability to work full-time, Monday–Friday, US Eastern Time hours.

Nice to Have (But Not Required):

• Experience working with acar dealership or vehicle service-related role.(High chance in landing this role)
• Familiarity withCRM or power dialer toolslike Aircall, Podio, GoTo, etc.

This job requires discipline, consistency, and focus

Why Join Us?

• Fully remote role with flexible working hours.
• Competitive compensation and room for professional growth.

How to Apply

1. Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience
2. Attach your resume and portfolio (if applicable).