VIP Vibes Only - Relocate to Greece - German Customer Expert for Mercedes

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Work arrangement
On-site
Location
Vienna, Vienna, AT
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

There are regular career moves... and then there arelife-changing upgrades.

Imagine shutting down your laptop for the day and walking straight to the beach instead of rushing through dark, rainy commutes. Imagine starting your mornings with a freddo espresso under the Mediterranean sun, surrounded by palm trees, crystal-clear water, and an international crew of awesome colleagues.

We are looking for enthusiastic, tech-savvyGerman speakersto join the elite frontline customer experience team forMercedes-Benzin sunny Greece!

🚀 What You’ll Actually Be Doing

You won’t just be answering calls—you’ll be the tech-savvy hero behind one of the world's most iconic luxury automotive brands. Everyday brings a new puzzle, helping high-profile drivers stay connected, safe, and moving smoothly.

Your Daily Jam:

  • Connected Mobility & Smart Tech:Help drivers sync their smartphones to their Mercedes-Benz, navigate theMercedes meapp, toggle digital features, set up live traffic, and unleash the full power of their car's digital ecosystem.
  • Roadside Rescue & Lifesavers:Be the ultimate knight in shining armor! When a driver hits a bump in the road or breaks down, you’ll step in with fast, empathetic, 24/7 support—coordinating breakdown assistance or towing to get them back on track safely.
  • VIP Customer Service:Handle premium inquiries like booking dealer appointments, answering warranty questions, assisting with workshop complaints, and making sure every customer feels like a VIP.

(Don't stress—you'll start by mastering 2 key skills during training, and we'll gradually upskill you to become a full 3-skill legend!)

Requirements

🎧 Who You Are

  • Language Powerhouse:You speak fluentGerman (C1)—with a special shoutout if you're from the DACH region!—plus solid operationalEnglish (B2).
  • Tech-Savvy & Mobile-Adept:You know your way around iOS and Android like the back of your hand, can effortlessly explain how to set up a mobile hotspot, and navigate basic software like a pro.
  • Problem Solver & People Person:You’re patient, positive, and know how to de-escalate high-stress situations (like helping a stressed driver stranded on the road).
  • Fast Fingers:Typing speed around 25+ wpm with solid accuracy.
  • No previous experience? No problem!Full paid, world-class training is provided to get you up to speed.

Benefits

🎁 Why You’ll Love Living & Working Here

🌴The Ultimate Mediterranean Lifestyle:Work hard, play harder! Swap grey weather for 300+ days of Greek sunshine, stunning coastlines, vibrant nightlife, and mouthwatering food.

✈️Smooth Relocation Package:We take the stress out of moving abroad! From flight assistance to accommodation support, we'll guide you every step of the way so you can pack your bags hassle-free.

🎉Epic Team Vibe & Free Goodies:Look forward to frequent team activities (during and after work), a super friendly international atmosphere.

🚀Real Career Growth:Gain hands-on experience with cutting-edge tools (including Microsoft 365 Copilot AI and advanced customer tech), boost your CV with a global top-tier brand, and unlock long-term career progression!

📍 The Details

  • Location:Greece (Athens)
  • Hours:24/7 rotational roster with seasonal peak vibes
  • Start Date:Next training cohorts starting soon!

📩 Ready to Start Your Greek Adventure?

Stop scrolling and start packing! ClickApply Nowto submit your CV in English, and let’s turn your daily routine into a Mediterranean adventure! ☀️🌊🏎️

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