Pastizzi & Jackpots - Swedish Customer Service in iGaming - Relocate to Malta

☀️Picture This...

It’s a Tuesday afternoon. You just closed your laptop after an awesome shift with a kick-ass team. 10 minutes later, you’re at a beach bar with a cold drink, soak up 25°C sunshine, and plan a weekend catamarans trip around the Blue Lagoon.

If your current routine involves grey skies, wet commutes, and endless coffee refills just to survive the winter—this is your sign to make a move.

We are looking for energetic, early-career professionals with call center experience to join one of Europe’s boldest, most dynamic iGaming giants on the sunny island of Malta!

🎮What You’ll Actually Be Doing

You won't just be reading scripts—you're the vibe manager and frontline hero for thousands of active players!

• Live Chat & Email Support:Assist players in real-time with everything from game rules and bonus activations to payout queries and account verification.
• Problem-Solving Superhero:De-escalate tricky situations, troubleshoot tech glitches, and leave every user with a smile.
• Cross-Department Collaboration:Work side-by-side with VIP managers, Payments, and Risk teams to keep the platform running like a dream.
• Keep the Energy High:Bring your personality, humor, and active listening skills to work every single day.

Requirements

🎯Who We’re Looking For

This role isn't for complete beginners—we need someone who already knows their way around a ticket system or chat interface:

1. Proven Support Experience (Non-Negotiable):You already have hands-on experience in a customer service environment (call center, contact center, or BPO live chat). You know how to multitask, handle chat queues, and deliver 5-star support under pressure.
2. Language Power:Native or near-native (C2)Swedish, plus strong written and spokenEnglish.
3. Tech & Fast-Paced Mindset:You can navigate CRM dashboards, switch between 5 browser tabs seamlessly, and learn internal tools fast.
4. Relocation Mindset:You are 100% ready to packed your bags, move to Malta, and jump headfirst into a lively, international expat culture!

Benefits

🎁What’s In Your Relocation & Perks Package?

• 🛫Paid Flights & Relocation Assistance:We cover your flight to Malta and help set up your accommodation so your transition is completely stress-free.
• 🏠First Month Accommodation:Temporary stay paid for while you settle in and explore your new island home.
• 💰Competitive Salary + Bonuses:Solid base salary with performance bonuses to boost your savings (or your weekend beach fund!).
• 🏢Modern Office & Great Vibe:Located in Malta's premier coastal hub, featuring fresh fruit, snacks, coffee, regular team happy hours, and legendary company parties.
• 📈Rapid Career Growth:iGaming moves fast—prove yourself in support and step up into VIP management, fraud analysis, team leadership, or marketing!

🚀Ready to Upgrade Your Life?

Don't let another rainy season pass you by. Grab your CV, highlight your call center/customer service experience, and hit apply today!

📩 Submit your CV in English and kickstart your Mediterranean career chapter!