Application Maintenance / Production Support(Java Application)

<ul>
<li>L3 production support for Java Spring Boot applications.</li>
<li>Analyze and resolve complex production incidents.</li>
<li>Perform root cause analysis (RCA) and implement permanent fixes.</li>
<li>Debug application issues using logs and code.</li>
<li>Coordinate with L1/L2 support teams and developers.</li>
<li>Deploy patches and support production releases.</li>
<li>Monitor application health and ensure SLA compliance.</li>
</ul><h3>Mandatory Technical Skills</h3><ul>
<li>
<strong>Java Spring Boot</strong>– Able to understand and debug the application code.</li>
<li>
<strong>Unix/Linux</strong>– Strong command-line skills for log analysis, process monitoring, and troubleshooting.</li>
<li>
<strong>Oracle Database 19c</strong>– SQL queries and basic database troubleshooting.</li>
</ul><h3>Nice-to-Have Skills</h3><ul>
<li>
<strong>WebLogic/JBoss</strong>– Application deployment and troubleshooting.</li>
<li>
<strong>Apache Web Server</strong>– Configuration and log analysis.</li>
<li>
<strong>Shell Scripting</strong>– Automating support activities.</li>
<li>
<strong>PL/SQL</strong>– Debugging database-related issues.</li>
<li>
<strong>Workflow Systems</strong>– Supporting workflow-based applications.</li>
</ul><h3>Ideal Candidate</h3><h2>The ideal candidate would have:</h2><ul>
<li>4–8+ years in<strong>Application Support/Production Support (L2/L3)</strong>.</li>
<li>Experience supporting<strong>Java Spring Boot</strong>applications in production.</li>
<li>Strong troubleshooting skills rather than pure development experience.</li>
<li>Knowledge of<strong>Unix/Linux</strong>,<strong>Oracle Database</strong>, and middleware (WebLogic/JBoss).</li>
<li>Experience with incident management, RCA, and release support.</li>
<li>Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy</li>
</ul>