BPO Operations Supervisor (Makati) | Onsite
- Work arrangement
- On-site
- Occupation
- Executive & General Management
- Location
- Makati City, Metro Manila, PH
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
<h2>Work Setup: Onsite (Makati)</h2><h2>Account/Category/Campaign: Operations/Telecommunication</h2><h2>Start Date: ASAP</h2><h2>Non-Negotiable Requirements:</h2><ul><li>With BPO Telco background and leadership experience (No specific number of months or years of experience required)</li></ul><h2>Key Responsibilities:</h2><ul>
<li>
<strong>Team Leadership:</strong>Hiring, training, scheduling, and evaluating employee performance.</li>
<li>
<strong>Operational Efficiency:</strong>Monitoring, improving, and managing day-to-day production workflows and processes.</li>
<li>
<strong>Compliance & Safety:</strong>Ensuring adherence to company policies, industry regulations, and safety standards.</li>
<li>
<strong>Metrics & Reporting:</strong>Tracking key performance indicators (KPIs) and preparing reports to evaluate operational success.</li>
<li>
<strong>Resource Management:</strong>Managing inventory levels, supplies, and equipment maintenance.</li>
</ul>