German-speaking Player Support Specialist in Sofia - Gaming
- Work arrangement
- On-site
- Occupation
- Customer Service & Support
- Location
- Thessaloniki, Central Macedonia, GR
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
Your gaming knowledge could become your next career move. 🎮
Love games likeLeague of LegendsandVALORANT? Why not turn that interest into an international job in Sofia?
We're looking for aGerman-speaking Player Support Specialistto join a global gaming support team. You'll help players solve problems, navigate their accounts and get back to enjoying their games — while building valuable experience in the gaming and tech industry.
🎮 Your Role
As a Player Support Specialist, you'll be the person players turn to when something isn't working as expected.
You'll:
- Support German-speaking players primarily viaemail
- Help with account, gameplay and technical questions
- Investigate issues and find the best possible solutions
- Explain processes and solutions clearly and professionally
- Make sure players receive a positive support experience
You'll receive training and ongoing support, so you don't need to be a gaming support expert from day one.
🚀 Get Into the Gaming & Tech World
This isn't just about answering emails.
You'll gain hands-on experience withmajor gaming platforms, digital products, player communities and technical problem-solving— giving you a great foundation for a future career in gaming, technology or customer experience.
Whether you're looking for your first international job or planning agap year abroad, this could be a pretty good place to start.
✈️ Relocation to Sofia
Moving from Germany? You'll receive support to make the transition easier, including:
- Financial assistance with transportation to Bulgaria
- Hotel accommodation
- Support with initial rent
- Help finding a long-term home
- Fully paid training
- Ongoing relocation support
🇧🇬 Life in Sofia
Sofia gives you the best of both worlds: a lively international city and nature right outside your door.
Meet people from all over the world, discover the local gaming and social scene, explore cafés and restaurants, and head into the mountains when you need a break.
With10% flat income taxand relatively affordable living costs, you can make more of your salary outside work too.
Requirements
🔎 What We're Looking For
- FluentGermanand goodEnglish
- Strong written communication skills
- Genuine interest in gaming and online communities
- Good problem-solving and attention to detail
- Comfortable learning new tools and systems
Benefits
🎁 What You'll Get
- Competitive salary
- 10% flat income tax
- Fully paid training
- Relocation support
- Additional health insurance
- 50+ benefits and services
- Career development opportunities
- International working environment
- Modern central Sofia office
- Gym, gaming and relaxation areas
Play the game. Build your skills. Start your international career.
Sofia could be your next level.