Regional Operations Manager - Join our talent pool now

<ul>
<li>Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance with company standards and performance metrics.</li>
<li>Implement and enforce OSHA safety standards, including regular safety drills and compliance audits.</li>
<li>Maintain accurate records of warehouse operations and generate periodic reports on operational performance and compliance.</li>
<li>Develop, implement, and continuously monitor quality control and quality assurance processes.</li>
<li>Analyze operational performance data to drive continuous improvement and optimization across all processes.</li>
<li>Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery.</li>
<li>Manage budgets, control costs, and monitor key performance indicators (KPIs) for warehouse and delivery operations.</li>
<li>Lead daily operational meetings and conduct team performance evaluations.</li>
<li>Recruit, onboard, and manage relationships with DSP partners.</li>
<li>Design and implement training programs to enhance service quality and operational efficiency.</li>
<li>Oversee regional fleet operations, including task allocation, cost efficiency, and vehicle utilization optimization.</li>
<li>Manage both in-house and outsourced fleet resources to maximize capacity and efficiency.</li>
<li>Continuously optimize pickup models, logistics processes, and resource planning strategies.</li>
<li>Collaborate with internal teams and external partners to ensure smooth and aligned operations.</li>
<li>Handle daily operational issues and respond quickly to emergencies or unexpected situations.</li>
</ul><h2>Requirements</h2><ul>
<li>3+ years of experience in warehouse operations, distribution, or logistics (e.g., parcel, fulfillment, or last-mile delivery), with hands-on team management experience.</li>
<li>Strong understanding of warehouse workflows, including sorting, linehaul, and last-mile operations.</li>
<li>Experience in cross-border logistics, parcel networks, third-party logistics (3PL), or e-commerce fulfillment is a plus.</li>
<li>Comfortable working in a fast-paced, startup environment and willing to be hands-on in operations.</li>
<li>Strong analytical mindset with the ability to use data and KPIs to drive decision-making.</li>
<li>Highly responsive, with strong communication skills and a continuous improvement mindset.</li>
<li>Proficient in English; ability to work in a cross-border (U.S.–China) environment is preferred.</li>
<li>Willingness to relocate within the United States as required</li>
</ul><h2>Benefits</h2><ul>
<li>7 PTO days</li>
<li>5 Paid Sick Leave Days</li>
<li>6 Paid Holidays</li>
<li>401K Matching</li>
<li>Medical insurance, Dental and Vision Insurance, STD/LTD</li>
<li>Salary: 80k - 100k</li>
</ul>