IT Support & Network Administrator (Saudi Arabia)

Eram Talent

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Work arrangement
On-site
Occupation
Software & IT
Location
Dammam, Eastern Province, SA
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

We are seeking a skilled and motivatedIT Support & Network Administratorto support and maintain the organization’s IT infrastructure, network devices, servers, and end-user systems. The successful candidate will be responsible for providing technical support, troubleshooting hardware and software issues, maintaining network connectivity, and assisting with the administration of Windows-based systems.

The role requires strong analytical and problem-solving abilities, good communication skills, and the ability to work effectively both independently and as part of a team.

Key Responsibilities

  • Provide day-to-day technical support to users for hardware, software, network, and connectivity-related issues.
  • Assist with the administration and maintenance of IT infrastructure and network systems.
  • Configure, monitor, troubleshoot, and maintain network devices, including:
    • Switches
    • Routers
    • Firewalls
    • Wireless Access Points (WAPs)
  • Assist with network connectivity, IP addressing, LAN/WAN, Wi-Fi, and basic network troubleshooting.
  • Support the administration and maintenance ofWindows ServerandWindows Desktopoperating systems.
  • Install, configure, update, and troubleshoot computer hardware, software, and peripherals.
  • Manage user accounts, system access, and basic security

Education Required

  • Diploma in Information Technology or a related fieldfrom a recognized university or institution.
  • Relevant fields include:
    • Information Technology
    • Computer Science
    • Computer Engineering
    • Computer Networks / Networking
    • Networking & Cybersecurity
    • Information Systems
    • Or another closely related discipline.

Experience Required

  • 2 - 5 years of relevant experience in IT support, network administration, system administration, or IT infrastructure support.
  • Practical experience with switches, routers, firewalls, and wireless access points.
  • Experience supporting Windows desktop and Windows Server environments.
  • Experience in troubleshooting hardware, software, network, and connectivity issues.
  • Experience providing technical support to end users and resolving IT-related incidents.
  • Fresh graduates with relevant technical knowledge may be considered for a Junior IT Support & Network Technician role.
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