Lead Digital Product Manager (Customer Identity & Access Management )

Accountabilities

• Defineandownthemulti-yearproductstrategyfortheassigneddigitalproductfamily,ensuringalignmentwithenterprisepriorities,securityobjectives,andcustomerexperiencegoals.

• Translatestrategicobjectivesintoactionableroadmaps,productpriorities,andmeasurablekeyperformanceindicators(KPIs)coveringadoption,quality,efficiency,automation,stability,andfinancialperformance.

• Lead,coach,anddevelopahigh-performingteamofDigitalProductManagers,fosteringstrongproductmanagementpractices,accountability,andcontinuousprofessionalgrowth.

• CollaboratewithEngineering,UX,Data,Operations,andBusinessArchitectureteamstodeliverintegrated,end-to-endcustomeridentityandaccessmanagementexperiences.

• Coordinatedependenciesacrossteams,platforms,andbusinessfunctionstoensureconsistentdeliveryandalignmentwithbroadertransformationinitiatives.

• Shareaccountabilityforproductdelivery,platformreliability,riskmanagement,regulatorycompliance,andoperationalperformance.

• Monitorproductperformanceandusedata-driveninsightstoguideprioritization,resolvechallenges,andidentifyopportunitiesforcontinuousimprovement.

• Communicateproductstrategy,roadmapprogress,risks,dependencies,andbusinessoutcomesclearlytoseniorleadershipandkeystakeholders.

• Promoteoutcome-baseddeliverypracticesandproduct-centricoperatingmodelstoimproveexecution,innovation,andlong-termvaluecreation.

Requirements

• Atleast5yearsofexperienceleadingdigitalproductstrategyacrosscomplexplatforms,enterpriseenvironments,ormulti-productportfolios.

• Atleast2yearsofdirectexperiencemanaging,coaching,anddevelopingProductManagersorprofessionalsinequivalentcross-functionalleadershiproles.

• Demonstratedabilitytodefineandexecuteproductstrategies,manageroadmaps,prioritizeinitiatives,anddelivermeasurablebusinessandcustomeroutcomes.

• Provenexperiencedefining,tracking,andinterpretingKPIstoguideproductdecisions,assessperformance,anddriveimprovementsinadoption,quality,efficiency,orfinancialresults.

• Strongstakeholdermanagementandinfluencingskills,withexperiencecollaboratingacrossEngineering,Data,UX,Operations,andbusinessleadership.

• Experienceworkinginregulatedenvironments,balancingstrategicproductownershipwithhands-onexecutioninfast-paceddeliverysettings.

• Strongleadership,communication,analyticalthinking,andproblem-solvingskills,withtheabilitytonavigatecomplexdependenciesandalignteamsaroundsharedobjectives.

• Asolidunderstandingofdigitalproductmanagement,platformstrategy,productprioritization,andcross-functionaldeliverypractices.

Preferred qualifications:

• ExperienceinCustomerIdentityandAccessManagement(CIAM)orthebroaderIdentityandAccessManagement(IAM)domain.

• FamiliaritywiththePingIdentityplatform.

• Experienceoperatingwithinlarge-scaleenterprisetechnologyenvironments.

• Knowledgeofoutcome-baseddeliverymodelsandproduct-centricoperatingframeworks.

• Experienceworkingwithmoderndigitalplatforms,data-drivencapabilities,andautomation-enabledsolutions.

Benefits

• Competitiveannualsalary:$134,000–$209,750,dependingonexperienceandqualifications.

• Remoteworkflexibility:FullyremotepositionwithintheUnitedStates.

• Technologyequipment:Comprehensivehome-officetechnologysetup,includingalaptop,monitors,headset,keyboard,andmouse.

• Internetreimbursement:Monthlyconnectivityreimbursementforeligibleremoteemployees.

• Careerdevelopment:Opportunitiestostrengthenleadershipcapabilities,shapeenterpriseproductstrategy,anddrivelarge-scaledigitaltransformation.

• Meaningfulimpact:Opportunitytoimprovesecurecustomerexperiencesandcontributetoinnovativedigitalprotectionsolutions.

• Inclusiveworkplace:Aprofessionalenvironmentthatvaluesdiverseperspectives,collaboration,innovation,andequalemploymentopportunities.