Accountabilities
Manage vendor relationships and onboarding:Serve as the primary point of contact for vendor information requests, due diligence questionnaires, onboarding documentation, and contract coordination, ensuring external partners are onboarded efficiently and comply with internal requirements.
Coordinate contracts and legal workflows:Partner with marketing managers, project management teams, and Legal to manage contract timelines, organize documentation, track approvals, and ensure agreements progress smoothly through established processes.
Oversee contractor and freelancer logistics:Source, onboard, schedule, and coordinate contractors and freelancers to support creative production and marketing initiatives, ensuring resources are available when needed.
Coordinate agency and creator partnerships:Manage the operational details of agency, talent, and influencer relationships, including scheduling, deliverables, fulfillment, and coordination with user acquisition teams.
Maintain marketing assets and repositories:Organize and manage marketing materials within digital asset management (DAM) systems, maintain accurate records, and retrieve assets for specified date ranges and business needs.
Manage audit requests and documentation:Coordinate audit request fulfillment by working with Legal and marketing stakeholders to locate, compile, organize, and deliver relevant documentation accurately and on time.
Optimize project management systems:Maintain and improve project management tools and workflows, including platforms such as Jira and Confluence, to increase visibility, accountability, and operational efficiency.
Implement AI-assisted workflows:Partner with Marketing Operations to identify opportunities to automate repetitive tasks involving vendor management, invoices, contracts, and asset organization using AI-powered tools.
Monitor operational performance:Use data such as vendor spend, turnaround times, project milestones, and delivery dates to identify inefficiencies, prioritize improvements, and measure the impact of operational changes.
Coordinate cross-functional execution:Build strong working relationships across Marketing, Creative, Legal, Project Management, and external partners to ensure projects move forward efficiently and stakeholders remain informed.
Drive continuous improvement:Identify workflow friction, propose practical solutions, and implement scalable processes that reduce administrative burdens and enable marketing teams to focus on strategic priorities.Requirements
Relevant project management experience:Three to five years of experience in project management, marketing operations, or a related coordination-focused role.
Marketing or creative production experience:Three to five years of experience working in-house or at an agency, directly within or closely alongside creative production teams.
Project management systems proficiency:Hands-on experience using project management and collaboration platforms such as Jira, Confluence, or comparable tools.
Strong organizational skills:Exceptional attention to detail and the ability to maintain accurate records, coordinate documentation, manage deadlines, and oversee multiple workflows simultaneously.
Prioritization and time management:Proven ability to balance competing priorities, manage several projects at once, and remain effective under pressure in a fast-paced, frequently changing environment.
Vendor and contract coordination:The ability to manage external relationships, coordinate administrative requirements, track approvals, and ensure stakeholders meet their commitments.
Excellent communication skills:Strong written and verbal communication skills, with the ability to communicate clearly and professionally with internal teams, external partners, agencies, and legal stakeholders.
Proactive problem-solving:A resourceful mindset, strong initiative, and the ability to anticipate challenges, identify operational bottlenecks, and implement practical solutions independently.
Adaptability and flexibility:Comfort working in an evolving environment where priorities shift quickly and processes may need to be refined as business needs change.
Collaborative approach:Strong interpersonal skills and an empathetic, positive attitude when coordinating teams and working with colleagues across different functions and levels.
Technology and process improvement mindset:An interest in optimizing workflows, improving systems, and adopting new tools to reduce manual work and increase operational effectiveness.Additional experience that would be an advantage:
Experience managing agency or vendor contracts, invoices, and payment coordination.Familiarity with creator, influencer, or talent partnership logistics.Experience using AI tools or automation solutions to streamline repetitive operational tasks.Exposure to digital asset management systems and marketing production workflows.Candidates who do not meet every listed qualification but are enthusiastic about the opportunity are encouraged to apply. Relevant experience, transferable skills, and a willingness to learn are valued.
Benefits
Competitive compensation:Annual base salary ranging from$104,000 to $130,000, with equity opportunities. Compensation is based on experience, skills, qualifications, and other relevant factors rather than work location.
Equity opportunities:The opportunity to receive equity and participate in the long-term value created by the business.
Remote-first flexibility:Work remotely from anywhere in the United States except Hawaii, with flexible working hours and a virtual-first culture.
Home office support:Receive a home office stipend to help create a productive and comfortable remote workspace.
Comprehensive healthcare:Access premium medical, dental, and vision insurance plans.
Retirement savings:Participate in a 401(k) savings plan with matching contributions.
Family and caregiver support:Benefit from generous paid parental and caregiver leave.
Flexible paid time off:Enjoy flexible PTO and generous company holidays, including Juneteenth and a company-wide winter break.
Financial wellness resources:Access financial advisory services and financial wellness support.
Professional growth:Work alongside experienced professionals, take ownership of key operational processes, and develop expertise in marketing operations, vendor management, and AI-enabled workflows.
Collaborative company culture:Participate in company-wide in-person gatherings once or twice a year, alongside virtual events that connect employees with colleagues and leadership.
Meaningful mission:Contribute to financial products designed to expand access to affordable, transparent financial services and help people navigate everyday financial challenges.
Autonomy and impact:Shape how marketing operations function, improve processes, and see the results of your work in a dynamic, technology-driven environment.