AI Systems Administrator

<h3><strong>Key Responsibilities:</strong></h3><ul>
<li>Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance</li>
<li>Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements</li>
<li>Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting</li>
<li>Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards</li>
<li>Support integrations between AI platforms and firm systems — document management, knowledge repositories, collaboration tools, other approved enterprise apps</li>
<li>Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments/practice groups</li>
<li>Manage access controls, permissions, and usage policies for AI platforms, in coordination with Information</li>
<li>Security, Risk &amp; Conflicts, and Identity teams</li>
<li>Implement role-based access control, audit logging, and data protection controls</li>
<li>Configure environments, resource groups, and service integrations supporting AI workloads</li>
<li>Analyze usage metrics and performance data to recommend optimizations</li>
<li>Provide Tier 2/3 support, troubleshooting incidents for AI solutions</li>
<li>Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues</li>
<li>Provide periodic status updates and project reports to management; occasional after-hours support required</li>
</ul><h2>Requirements</h2><h2>Must-Have</h2><ul>
<li>Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)</li>
<li>5+ years in systems administration, platform support, or enterprise IT operations</li>
<li>Experience administering cloud/SaaS platforms in an enterprise environment</li>
<li>Strongly desired: experience with integrations, access management, and cost tracking for enterprise applications</li>
<li>Advanced technical expertise across document management, systems administration, database administration, and OS-level functionality</li>
</ul><h2>Nice-to-Have</h2><ul>
<li>Experience working in a<strong>law firm, legal operations, or legal tech environment</strong>
</li>
<li>Hands-on experience with AI tools such as<strong>LLMs (e.g., ChatGPT), automation platforms (Zapier, Make), OCR tools, or analytics platforms</strong>
</li>
<li>Background in<strong>marketing automation, lead generation systems, or paid ads optimization</strong>
</li>
<li>Experience with<strong>chatbots, call automation, or client intake systems</strong>
</li>
<li>Familiarity with<strong>document automation, legal research tools, or eDiscovery platforms</strong>
</li>
<li>Basic understanding of<strong>APIs, integrations, or no-code/low-code tools</strong>
</li>
<li>Experience building<strong>dashboards (e.g., Power BI, Tableau, Google Data Studio)</strong>
</li>
<li>Knowledge of<strong>data privacy, compliance, and security considerations in AI implementation</strong>
</li>
<li>Prior experience in a<strong>consulting, operations, or innovation-focused role</strong>
</li>
</ul><h3>
<br><strong>System and Work Setup Requirements:</strong>
</h3><ul>
<li>A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.</li>
<li>Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage</li>
<li>Headset/earphone with noise cancellation and webcam at 720p or higher resolution</li>
<li>A designated, quiet, and well-organized workspace free from distractions to facilitate focused work</li>
</ul><h2>Benefits</h2><ul>
<li>Permanent remote work setup</li>
<li>Competitive starting rate paid in USD</li>
<li>Internet Allowance</li>
<li>HMO insurance (PH)</li>
<li>Paid US holidays</li>
<li>Paid Vacation and Sick Leaves</li>
</ul>