Software Pre-Sales Engineer ( Gulf Market )

<h3>Key Responsibilities</h3><h3>Technical Presales Support</h3><ul>
<li>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE</li>
<li>Design and propose suitable technical solutions aligned with customer needs.</li>
<li>Prepare technical proposals, solution architectures, and statements of work.</li>
<li>Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.</li>
<li>Respond to RFPs, RFIs, and RFQs with technical and functional inputs.</li>
<li>Assist in effort estimation, BOM preparation, and solution sizing.</li>
</ul><h3>Customer Engagement</h3><ul>
<li>Participate in customer meetings, workshops, and discovery sessions.</li>
<li>Explain technical concepts clearly to both technical and non-technical stakeholders.</li>
<li>Build trusted relationships with customers, partners, and internal teams.</li>
<li>Address customer technical concerns and provide recommendations.</li>
</ul><h3>Solution Design &amp; Documentation</h3><ul>
<li>Prepare high-level and low-level solution designs when required.</li>
<li>Create architecture diagrams, implementation approaches, and integration workflows.</li>
<li>Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</li>
</ul><h3>Collaboration</h3><ul>
<li>Coordinate with engineering, delivery, product, and support teams.</li>
<li>Work closely with project managers and solution architects during transition to delivery.</li>
<li>Support continuous improvement of presales assets, templates, and demo environments.</li>
</ul><h3>Market &amp; Product Knowledge</h3><ul>
<li>Stay updated on industry trends, competitor solutions, and emerging technologies.</li>
<li>Maintain strong understanding of company products, services, and capabilities.</li>
</ul><h3>Required Qualifications</h3><ul>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.</li>
<li>Experience in preparing technical proposals and responding to RFPs.</li>
<li>Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work in a fast-paced, customer-facing environment.</li>
</ul><h3>Preferred Skills</h3><ul>
<li>Experience with cloud platforms such as Azure, AWS, or Google Cloud.</li>
<li>Knowledge of APIs, integrations, databases, and enterprise applications.</li>
<li>Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.</li>
<li>Experience with diagramming and documentation tools (Visio, Draw.io, etc.).</li>
<li>Relevant technical certifications are advantageous.</li>
</ul><h3>Soft Skills</h3><ul>
<li>Strong analytical and problem-solving abilities.</li>
<li>Customer-oriented mindset.</li>
<li>Strong teamwork and collaboration skills.</li>
<li>Ability to manage multiple opportunities simultaneously.</li>
<li>Good negotiation and stakeholder management skills.</li>
</ul><h3>KPIs / Success Metrics</h3><ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul>