Collections Strategy Manager

<h2>Main Responsibilities</h2><ul>
<li>Conduct in-depth portfolio analysis and provide recommendations to improve collection efficiency.</li>
<li>Budgeting and expense planning for the Debt Collection Department, including translating budget figures into P&amp;L metrics and aligning financial plans with operational KPIs</li>
<li>Develop, launch, and analyze A/B tests for hypothesis validation and process improvement.</li>
<li>Monitor KPIs (RPC, PTP, Recovery Rate, etc.) and respond promptly to deviations.</li>
<li>Coordinate support of existing collection reports and dashboards</li>
<li>Initiate and coordinate the creation of new reports and dashboards</li>
<li>Responsible for piloting and production deployment of new tools and strategies.</li>
<li>Collaborate with Product, Operations, and Legal teams to synchronize strategic changes.</li>
<li>Research global debt collection trends and adapt best practices for local markets.</li>
<li>Prepare regular analytical reports and present results to management.</li>
</ul><h2>Requirements</h2><ul>
<li>3+ year of experience in portfolio/strategy management in banking or microfinance.</li>
<li>Strong SQL skills and experience working with large datasets.</li>
<li>Practical A/B testing experience and result analysis.</li>
<li>Familiarity with automation tools for debt collection.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>English: Upper-Intermediate or above</li>
</ul>