Accounts Receivable Collections Specialist

We are seeking a detail-orientedAR Collections Specialistto manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.

• Generate and send invoices directly from the accounting system on a recurring basis
• Monitor accounts receivable and track outstanding balances
• Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
• Maintain accurate records of all invoices, payments, and customer interactions
• Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
• Provide weekly reports on invoicing and collections status
• Support process improvements to reduce overdue balances and streamline collections

Requirements

• 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
• Strong attention to detail and accuracy in financial record-keeping
• Excellent written communication skills for professional customer correspondence
• Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)
• Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)
• Ability to manage multiple accounts and prioritize tasks effectively
• Self-starter who can work independently and meet deadlines

Preferred Qualifications

• Experience handling international customers and payments
• Familiarity with SaaS billing cycles and subscription models
• Background in customer service or client-facing finance support

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

Stay updated on open roles and industry insights.

Follow us on:

• Instagram
• Facebook
• LinkedIn
• YouTube
• Visit our website:www.hireframe.com
  

Tune in to our What Worked podcast

Check outWhat Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.