Presales Solutions Engineer

Accountabilities:

• Partner with sales teams to conduct technical discovery calls, deliver tailored platform demonstrations, and architect end-to-end IoT solutions for enterprise client use cases.

• Translate operational client requirements into clear, documented technical scopes, evaluating solution complexity to ensure accurate implementation estimates.

• Configure front-end platforms and perform hands-on testing and deployment with IoT hardware, including RFID, BLE, and GPS technologies.

• Build, troubleshoot, and optimize data integrations using APIs, webhooks, MQTT protocols, and Mobile Device Management (MDM) tools.

• Manage seamless project handoffs from pre-sales into deployment and post-launch support, acting as the ongoing technical point of contact for assigned accounts.

• Train non-technical stakeholders on platform features, analyze post-deployment usage data using Excel and SQL, and collaborate with global engineering teams to resolve complex technical issues.

Requirements:

• 5 to 10 years of experience in solutions engineering, presales engineering, or technical customer success within an IoT, SaaS, or technology environment.

• Strong hands-on experience with IoT hardware technologies, including RFID, BLE, and GPS, alongside front-end platform configuration skills.

• solid working knowledge of APIs, webhooks, MQTT integrations, Mobile Device Management (MDM), SQL, and advanced Excel data analysis.

• Proficiency with technical tools such as Postman, Jira, Salesforce, MSSQL, CAD/visualization software, and comfort utilizing AI tools in daily workflows.

• Exceptional customer-facing communication skills, with a track record of running product walkthroughs and translating technical concepts into plain language for diverse stakeholders.

• Highly organized, self-directed problem solver willing and able to travel up to 50% as required for client deployments and project needs.

• Bachelor's degree in a technical field (Computer Science, Engineering, Information Technology) or equivalent practical experience.

Benefits:

• Competitive executive base salary package aligned with market standards and candidate experience.

• Comprehensive benefits package including medical, dental, and health coverage options.

• 100% remote flexibility with location, supported by an international, highly collaborative team culture.

• High scope and ownership over technical deployment lifecycles within an enterprise-scale software portfolio.

• Professional growth opportunities with exposure to global enterprise clients across diverse industrial sectors.