Senior Business Analyst &Project Manager 6 Months contract Onsite in Abu Dhabi

We are looking for aSenior Business Analyst & Project Managerto lead the end-to-end delivery of a multi-market Salesforce programme coveringSales Cloud and Marketing Cloud.

The programme spansthree markets, each with its own stakeholders, integration dependencies, and go-live timelines. This role combinesbusiness analysis and project management, acting as the key coordination point between the client, agency team, and development teams.

The successful candidate will translate business requirements into clear, buildable specifications while owning delivery planning, risks, dependencies, stakeholder communication, and project governance across all markets.

Key Responsibilities

Business Analysis

• Lead discovery and requirements workshops with client stakeholders and document outcomes to an agreed standard.
• Translate business requirements into detaileduser stories and acceptance criteriaready for development.
• Maintain functional scope across each market and ensure all changes are documented and traceable.
• Prepare UAT scripts, coordinate UAT execution, and manage defect triage through to closure.
• Define integration requirements between Salesforce, ERP, and middleware platforms in collaboration with technical leads.
• Work closely with developers to clarify requirements and resolve functional questions throughout delivery.

Project Management

• Own and maintain the overall delivery plan across all three markets.
• Manage theRAID log, ensuring risks, issues, assumptions, and decisions are identified and escalated appropriately.
• Produce weekly status reports for both client and internal stakeholders.
• Track client-side dependencies including data readiness, third-party systems, approvals, and business inputs.
• Run sprint and release cadences with development teams and ensure priorities are agreed ahead of each sprint.
• Manage change requests from identification through estimation, approval, and implementation.
• Lead client discussions around scope, timelines, priorities, and delivery expectations within the agreed commercial framework.
• Coordinate multiple workstreams and stakeholders to ensure milestones and go-live timelines remain on track.

Requirements

• 7+ years of experiencein business analysis, project management, delivery, or a closely related role.
• Strong hands-on experience deliveringSalesforce programmes, particularly SalesforceSales Cloud.
• Experience working withSalesforce Marketing Cloudis highly desirable.
• Proven experience working withdevelopment teamsand translating business requirements into buildable user stories.
• Experience managingmixed onshore and offshore teamsin an Agile or hybrid delivery environment.
• Experience delivering programmes acrossmultiple markets, countries, or business entities simultaneously.
• Strong experience withJira or equivalent backlog/project management tools.
• Hands-on experience maintaining delivery plans, RAID logs, backlogs, trackers, and status reports.
• Strong stakeholder management skills with the ability to independently lead client discussions.
• Excellent organisational and follow-up skills with a structured approach to delivery.
• Strong written and verbalEnglish communication skills.

Nice to Have

• Experience within theautomotive industry or dealer networks.
• Exposure toMuleSoft or similar integration middleware.
• Experience withERP integrations.
• Salesforce certifications such as:
• Salesforce Administrator
• Salesforce Business Analyst
• Salesforce Sales Cloud Consultant
• Previous experience working in anagency or consulting environmentwith multiple client stakeholders.