Principal Design Program Manager, International Packaging

<h3>Accountabilities</h3><li>
<strong>Establish global design operations standards:</strong>Develop the frameworks, operating principles, decision-making models, and program management practices that support consistent, scalable packaging and industrial design operations across international markets.</li><li>
<strong>Provide strategic program leadership:</strong>Serve as a subject matter expert in global packaging program management, advising leadership, design, legal, supply chain, and marketing stakeholders on program strategy, operational challenges, and execution priorities.</li><li>
<strong>Build scalable processes and infrastructure:</strong>Create onboarding standards, process documentation, and operational frameworks that strengthen the design program management function and support the development of future team members.</li><li>
<strong>Develop global prioritization frameworks:</strong>Establish clear criteria for evaluating regional urgency, regulatory deadlines, creative capacity, dependencies, and business impact to enable informed prioritization and effective resource allocation.</li><li>
<strong>Improve organizational decision-making:</strong>Build dashboards, briefing templates, escalation pathways, and reporting mechanisms that provide leadership with visibility into program status, capacity constraints, dependencies, and risks before they affect delivery.</li><li>
<strong>Lead international packaging programs:</strong>Architect and oversee end-to-end program management for packaging and print graphics across Australia, Canada, and the United Kingdom, ensuring timeline integrity, cross-regional alignment, dependency management, and consistent execution.</li><li>
<strong>Strengthen regional stakeholder partnerships:</strong>Develop trusted relationships with regional design, production, marketing, supply chain, and legal teams to identify challenges early, align expectations, and support successful program delivery.</li><li>
<strong>Integrate regulatory compliance into creative workflows:</strong>Develop working knowledge of healthcare packaging regulations across markets and incorporate compliance checkpoints into the design process from the earliest stages.</li><li>
<strong>Translate regulatory requirements into actionable guidance:</strong>Convert complex compliance requirements into clear creative briefs, review criteria, and production expectations that enable designers and legal partners to collaborate effectively.</li><li>
<strong>Protect creative intent throughout production:</strong>Partner with designers from initial briefing through final production files, balancing creative quality with operational requirements, regulatory considerations, and production constraints.</li><li>
<strong>Coordinate cross-disciplinary packaging expertise:</strong>Facilitate collaboration across print graphics, structural packaging, industrial design, and color, material, and finish (CMF) disciplines, helping teams resolve technical challenges and maintain production quality.</li><li>
<strong>Improve capacity planning and resource visibility:</strong>Establish capacity dashboards, resourcing reviews, and structured trade-off discussions that make creative bandwidth and constraints visible to stakeholders and encourage proactive planning.</li><li>
<strong>Drive continuous improvement:</strong>Identify recurring process bottlenecks, anticipate execution risks, and refine program management practices to improve efficiency, quality, and predictability across global packaging initiatives.</li><h2>Requirements</h2><li>
<strong>Extensive professional experience:</strong>8–10 or more years of experience in design program management, creative operations, or a related discipline, with meaningful experience in healthcare, consumer goods, or regulated packaging environments.</li><li>
<strong>Proven process-building capabilities:</strong>Demonstrated success developing operational processes and program management infrastructure from the ground up, particularly in environments where established frameworks are limited or evolving.</li><li>
<strong>End-to-end packaging program expertise:</strong>Experience managing packaging programs from initial kickoff through production readiness and press checks, with a strong understanding of common production challenges, dependencies, and risk points.</li><li>
<strong>Strategic organizational influence:</strong>A track record of improving how teams and functions operate beyond individual projects, influencing decisions and establishing effective working practices without relying solely on formal authority.</li><li>
<strong>Prioritization and resource planning expertise:</strong>Experience designing and implementing prioritization frameworks that stakeholders actively adopt, enabling better sequencing decisions, resource allocation, and alignment with business objectives.</li><li>
<strong>Cross-disciplinary packaging knowledge:</strong>Working fluency in industrial design, structural packaging, print graphics production, and color, material, and finish (CMF), including familiarity with dielines, color management, press-ready specifications, and vendor pre-press workflows.</li><li>
<strong>Regulatory and compliance awareness:</strong>The ability to understand regulated packaging requirements, translate them into practical creative guidance, and integrate compliance reviews into design and production workflows.</li><li>
<strong>Strong project management skills:</strong>The ability to manage complex, multi-region programs, coordinate interdependent workstreams, anticipate risks, and maintain visibility into timelines, deliverables, and resource constraints.</li><li>
<strong>Cross-functional communication and collaboration:</strong>Excellent stakeholder management skills, with the ability to build trusted relationships across creative, marketing, legal, supply chain, production, and leadership teams.</li><li>
<strong>Analytical and strategic thinking:</strong>The ability to use data, capacity insights, and risk assessments to support prioritization, guide trade-offs, and improve operational performance.</li><li>
<strong>Proficiency with program management tools:</strong>Experience using platforms such as Asana, Airtable, Google Workspace, and Dropbox, along with comfort reviewing creative work and collaborating through Figma.</li><li>
<strong>Adaptability and initiative:</strong>A proactive, solutions-oriented mindset, with the ability to navigate ambiguity, establish structure, balance competing priorities, and continuously improve how work gets done.</li><li>
<strong>Creative and operational judgment:</strong>The ability to protect design intent while balancing regulatory obligations, production feasibility, timelines, and commercial objectives.</li><h2>Benefits</h2><li>
<strong>Competitive compensation:</strong>Annual base salary ranging from<strong>$190,000 to $220,000</strong>, with equity compensation opportunities for eligible full-time employees. Final compensation may vary based on experience, skills, training, and location.</li><li>
<strong>Remote work flexibility:</strong>A US-remote position offering flexibility in where you work.</li><li>
<strong>Unlimited paid time off:</strong>Flexible PTO, company holidays, and quarterly mental health days to support rest and well-being.</li><li>
<strong>Comprehensive healthcare:</strong>Medical, dental, and vision insurance coverage.</li><li>
<strong>Parental leave:</strong>Benefits designed to support employees and their families through important life transitions.</li><li>
<strong>Retirement savings:</strong>Access to a 401(k) plan with employer matching contributions.</li><li>
<strong>Employee Stock Purchase Program:</strong>The opportunity to participate in an ESPP and share in the company's long-term growth.</li><li>
<strong>Professional growth and influence:</strong>The opportunity to shape global design operations, build scalable systems, and help establish standards for an expanding design program management function.</li><li>
<strong>Cross-functional collaboration:</strong>Work closely with creative, marketing, legal, supply chain, and production professionals across international markets.</li><li>
<strong>Team retreats:</strong>Participate in offsite gatherings designed to strengthen collaboration, relationships, and team culture.</li><li>
<strong>Meaningful work:</strong>Help improve access to personalized healthcare by enabling the delivery of thoughtfully designed, high-quality packaging and customer experiences.</li><li>
<strong>Inclusive workplace:</strong>Join an environment that values diverse perspectives, ethical practices, employee wellness, and a strong sense of belonging.</li>