Principal Product Manager

Accountabilities

• Define and drive the multi-quarter product strategy and roadmap for a major product line, translating developments in AI search, answer engines, and agentic technologies into clear product opportunities and priorities.

• Make informed product trade-offs using customer feedback, product usage data, market insights, and expected business impact, with accountability for measurable outcomes such as adoption, retention, and revenue.

• Lead decisions related to platform capabilities, integrations, APIs, and product packaging, ensuring solutions are accessible, valuable, and scalable for enterprise customers and partners.

• Collaborate with leadership on pricing and packaging strategies that support customer acquisition, adoption, and expansion.

• Coach and mentor product managers, including a PM-in-training, providing regular feedback and helping strengthen product management capabilities across the team.

• Contribute to the evolution of product development practices, including roadmap planning, prioritization, and go-to-market frameworks, keeping processes practical and effective.

• Lead customer discovery with enterprise clients and prospects, represent product strategy and roadmaps in executive-level conversations, and incorporate customer insights into product decisions.

• Partner with Marketing, Sales, and Customer Success to develop product positioning, coordinate launches, enable customer-facing teams, and monitor adoption and business performance.

• Apply AI copilots and agentic tools to improve productivity and decision-making, using sound judgment to validate outputs and assess their reliability.

• Develop and communicate a strong perspective on how AI answer engines and agents retrieve, interpret, and act on structured content, and translate these insights into product opportunities.

Requirements:

• 8+ years of product management experience, including substantial hands-on experience building and scaling B2B SaaS products.

• Demonstrated ownership of product strategy or a product line across multiple quarters, with evidence of shipped products and measurable results in areas such as adoption, retention, or revenue.

• Proven experience coaching and mentoring product managers, including supporting the development of junior or early-career professionals.

• Experience in pricing and packaging, platform products, integrations, or APIs, with the ability to shape how products are delivered, adopted, and monetized.

• Strong executive presence and experience leading discovery, roadmap discussions, and strategic conversations with senior stakeholders at enterprise organizations.

• Excellent cross-functional collaboration skills, particularly with Engineering and go-to-market teams, including Marketing, Sales, and Customer Success.

• A data-informed approach to product management, using customer behavior, usage trends, and performance metrics to establish priorities and measure outcomes.

• Sufficient technical understanding to discuss architecture, feasibility, platform design, and engineering trade-offs effectively with technical teams.

• Strong strategic thinking, communication, prioritization, and decision-making skills, with the ability to turn ambiguity into clear direction and actionable plans.

• Nice to have:Experience with AI, semantic web technologies, knowledge graphs, data platforms, large language models, AI search products, schema.org, structured data, RDF, or linked data.

• Familiarity with SEO, marketing technology, content platforms, or answer-engine optimization (AEO).

• Experience introducing or scaling product frameworks or communities of practice across teams.

• Experience supporting customer-facing webinars, product launches, enablement, or go-to-market programs.

• A technical background in computer science, engineering, software development, solutions, or analytics is an advantage.

• Experience in a startup or scale-up environment where building effective processes and improving execution discipline are important.

• A growth mindset, resourcefulness, humility, and a collaborative approach to working with customers and colleagues.

Benefits:

• Annual salary:CAD $135,000–$150,000, depending on experience.

• Remote work:Full-time remote opportunity within Canada, with a distributed team.

• Health and wellness coverage:Benefits begin on the first day of employment.

• Retirement savings:RRSP matching program.

• Time off:Flexible days in addition to vacation days, plus a day off on your birthday.

• Professional development:Weekly one-on-one conversations focused on career growth and development.

• Team connection:Virtual events and activities designed to strengthen relationships across the distributed team.

• Inclusive culture:A collaborative environment that values diverse perspectives, continuous learning, and shared ownership.

• Meaningful impact:The opportunity to influence enterprise product strategy and help shape emerging AI-driven search and digital experiences.