Dutch Travel Agent in Greece

Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for aDutch Speaking Travel Agentto join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service.

Key Responsibilities

• Handle incoming customer and partner queries via phone, email, and chat in bothDutchandEnglish
• Assist with reservations, cancellations, modifications, and general travel-related issues
• Provide guidance on platform tools, policies, and procedures
• Log all interactions in the CRM system, ensuring accuracy and follow-up
• Identify issues, resolve them quickly, and escalate when necessary
• Maintain professionalism and empathy, particularly in stressful situations
• Consistently meet service quality and customer satisfaction goals

Requirements

• Fluency inDutchandEnglish(verbal and written)
• Strong computer and multitasking skills
• Excellent problem-solving and communication abilities

Will be considered a great asset if you have:

• Previous customer service, travel, or hospitality experience

Benefits

• Competitive Salary
• 50€Meal Voucher
• Monthly Performance Bonus
• Private Life and Health Insurance
• 25 daysof Annual Leave
• Relocationpackagefor candidates relocating from abroad, including travel expenses and initial accommodation