German-Speaking Customer Support & Back Office Agent

Are you a fluentGerman speakerlooking for a new professional opportunity in an international environment?

We are looking for aGerman-Speaking Customer Support & Back Office Agentto join a new healthcare-related project.

Your Role

In the initial stage, the position will focus primarily onback-office operations and order processing, with the role gradually expanding to include customer support calls.

You will supportpatients and healthcare professionalswith inquiries related to healthcare products, ensuring accurate, professional and empathetic communication.

Requirements

What We’re Looking For

• Strong professional fluency in German, both written and spoken
• Ability to communicate confidently and naturally with customers
• Strong communication and interpersonal skills
• Empathy, patience and a customer-oriented approach
• Excellent attention to detail and accuracy
• Good organizational skills
• Previous experience inCustomer Service, Customer Support, Back Office or Contact Centerenvironments
• Ability to work effectively within a structured and process-driven environment
• Previous experience in thehealthcare sectorwill be considered a plus
• Basic knowledge ofEnglish or Greekfor internal communication

Benefits

• Competitive remuneration package

• €100 monthly meal vouchers

• Public transportation card

• Private health insuranceafter the first month of employment