Swedish Customer Service Agent (Chat/email) - Remote in Greece

Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking forSwedish-Speaking Customer Service Agentsto provide excellent customer care viachat and email, workingremotelyfromanywhere within Greece!

In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.

Responsibilities

• Manage incoming chat and emails.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency inSwedish(C1 - C2)
• Very good command ofEnglish(B2 – C1)
• Good MS Office skills.
• Customer orientation and ability to adapt/respond to different types of characters.

Benefits

• Competitive Salary
• Monthly Bonuses
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Trainingand access to Educational Platforms
• Relocationpackagefor candidates relocating from abroad, including travel expenses and initial accommodation