Product Manager, Agent

About this role

Collaborate with other Product Managers and engineering squads to ensure the agent integrates effectively with the different areas of the broader platform.
Identify customer friction and opportunities for improvement through behavioral data, experimentation, qualitative insights, and direct understanding of customer needs.
Define, monitor, and optimize success metrics related to customer activation, retention, engagement, and monetization.
Partner closely with Marketing, Customer Experience, and Design teams to create a consistent and effective customer experience across relevant touchpoints.
Work with Engineering to scope, prioritize, and deliver product improvements that create measurable customer value.
Establish clear priorities, communicate product strategy and progress, and maintain alignment across cross-functional teams and leadership.
Use experimentation and evidence-based decision-making to validate product ideas, learn quickly, and continuously improve the agent experience.

Bring 3+ years of Product Management experience, ideally within a SaaS environment and with some experience managing or developing agentic or AI-powered product experiences.
Demonstrate practical experience using or developing AI-powered tools within your product development workflow.
Have a proven track record of improving activation, retention, engagement, or other meaningful product performance metrics.
Possess strong analytical and experimentation skills, combining a data-driven approach with the ability to make effective decisions in ambiguous situations.
Have experience collaborating across Product, Engineering, Marketing, Customer Experience, Design, and other cross-functional teams.
Be a clear and effective communicator who can simplify complex problems, explain trade-offs, establish priorities, and drive alignment.
Demonstrate strong customer empathy and genuine curiosity about the behaviors, needs, and challenges that influence customer success.
Be comfortable taking ownership, working autonomously, and knowing when to seek input or support from colleagues.
Thrive in a remote, asynchronous-first environment and demonstrate strong organizational skills, written communication, and self-direction.
Experience working with AI agents, agentic workflows, or AI-first products is highly valuable.

Starting compensation of $137,000–$156,000 USD annually, or the equivalent in local currency, depending on experience and market conditions.
Compensation may vary by geographic zone, with published ranges extending up to $187,200 USD annually.
Fully remote work with flexibility around where you live, subject to applicable employment requirements.
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
16 weeks of paid parental leave.
Unlimited paid time off.
Remote work and wellness stipends.
Dedicated professional development budget.
Opportunities to work at the intersection of SaaS, product-led growth, AI, experimentation, and agentic experiences.
A collaborative, remote-first, and asynchronous work environment focused on autonomy, transparency, and customer impact.
Opportunities to work closely with experienced Product, Engineering, Design, Marketing, and Customer Experience professionals.